Privacy Policy
Last updated: September 15, 2026
Sterling Row respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise use our services.
Information we collect
- Contact and identity information: name, email address, phone number, billing address, and shipping address.
- Order information: products viewed or purchased, order history, returns, exchanges, delivery details, and communications about an order.
- Payment information: payment and transaction details needed to complete a purchase. Payments are processed through Shopify and our payment providers; we do not intend to store complete payment card numbers on our own systems.
- Device and usage information: IP address, browser type, device identifiers, approximate location, pages viewed, and interactions with our website.
- Communications: information you provide when you contact customer care, sign up for marketing, submit a review, or otherwise communicate with us.
How we use personal information
- Process, fulfill, deliver, and support your orders.
- Process payments, returns, exchanges, and refunds.
- Provide customer care and respond to questions.
- Maintain account, website, and checkout security; detect fraud, abuse, and unauthorized activity.
- Improve our products, website, merchandising, and customer experience.
- Send promotional communications where permitted and in accordance with your preferences. You can unsubscribe from marketing emails at any time.
- Comply with legal obligations and protect our rights, customers, and business.
How we share personal information
We may share information with Shopify and service providers that help us operate our business, including payment processing, order fulfillment, shipping, customer support, hosting, analytics, email, advertising, fraud prevention, and security providers. We may also disclose information when you request it, consent to it, when required by law, or in connection with a merger, acquisition, financing, or sale of business assets.
We do not sell personal information for money. Certain advertising or analytics activities may be considered “sharing” or “selling” under some U.S. state privacy laws. Where applicable, you may opt out using the privacy choices available on our website or by contacting us.
Cookies and similar technologies
We and our service providers may use cookies, pixels, and similar technologies to remember preferences, keep the site secure, understand site usage, and support marketing. You can manage cookies through your browser settings. Disabling cookies may affect some website features.
U.S. privacy rights
Depending on your state of residence and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities. You will not receive discriminatory treatment for exercising applicable privacy rights.
To submit a request, email service@abzbhjcx.asia with the subject “Privacy Request.” We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law. We will respond within the timeframe required by applicable law.
Data retention and security
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, dispute resolution, security, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it where appropriate.
Third-party links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.
Contact
Questions or privacy requests may be sent to service@abzbhjcx.asia.